The protection of your rental units is important, not only financially but also to protect your tenants and prevent legal troubles. This concern may cause a landlord to change the locks and security codes of rental units at inopportune times - or even when doing so is downright illegal. But being overcautious can also cause trouble of its own.
So, when should you go ahead and change the locks, and when should you wait? Here are a few do's and don'ts.
1. Do Change Locks Between Tenants
Most landlords are not legally required to change the locks when a renter moves out - but this is a good idea. Even if the prior renter gave back the keys, you really don't have any guarantee that they did not make other copies or gave out the code. Changing the locks now protects your unit from any disgruntled tenants and gives the next renters peace of mind.
2. Don't Change Locks Early
Your tenant's rental of the unit technically lasts until the expiration of their prepaid rental period. Even if they appear to have packed up their things and left or have change the locks on their own, you are generally required to give them until the expiration of their lease before locking them out.
You do have a few options, though. You may notify the lessee that you will be changing the locks and wait a reasonable time before doing so. In the notification, let the tenants know how they may pick up a new key for the lock if they want one.
3. Do Change Locks When Requested
Have your tenants expressed a legitimate concern about their safety? Again, you are not necessarily legally required to respond by boosting security but it's a good idea. While a tenant may simply be paranoid or anxious, they may also have a real reason to worry.
Does a tenant fear burglars in the area, an angry ex, or a potential stalker? If you dismiss these concerns and something does indeed happen, you might find yourself on the receiving end of an expensive lawsuit. At the very least, you may end up with a PR disaster and a guilty conscience. In this case, a lock is a small price to pay.
4. Don't Change Locks on Deadbeats
Unfortunately, most landlords are prevented from locking out a nonpaying tenant or one who has caused damage to the unit. You must wait and go through the legal remedies for bad tenant situations. Generally, this is the full eviction process, and it can be frustrating. But rash action like locking out tenants will undermine your legal case - and it may even open up you to lawsuits instead.
5. Do Change Locks With Permission
You don't have to wait until a tenant actually leaves in order to change the locks in the correct manner. Smart landlords put a clause in their contracts regarding the manner in which locks can (or can't) be changed - both by the tenant and by the owner.
If you feel the need to change the lock or code for an unexpected reason, give the tenant written notice as far in advance as possible. You may even speak with them on the phone to coordinate the change. Then make sure they get the new key or code immediately and take back all old keys.
Landlords must contend with many tricky situations with their rentals. But by understanding the do's and don'ts of changing the security on their properties, property owners can keep problems to a minimum. If you're a landlord facing one of these or other security issues, contact Roca Lock & Key today. Our team can help you protect both your business and your tenants.